Terms & Conditions

Collette Hill Yoga Retreat (CHYR) Terms and Conditions:

1.   It is the retreat participant’s responsibility to check his/her reservation to ensure that the particulars contained therein are correct.

2.   The participant shall pay CHYR a non-refundable, non-transferable sum of the total amount due for each person named in the reservation.

3.   If in the case of balance monies due, these shall be paid by the customer to GlobeKick (operating partner of CHYR) not less than 8 weeks prior to the date of departure. Bookings within the last 4 weeks must be paid in full at time of booking. Payment can be made via the website or direct wire transfer. GlobeKick banking information available upon request.

4.   If payment of either the deposit or the balance is not received by the due date CHYR reserves the right to cancel the reservation and retain the deposit.

5.   In the event of cancellation by the customer, regardless of the circumstances, the following refund fees, minus the deposit, apply. The deposit is non-refundable, as mentioned in 2:

  Cancellation 4 weeks or less before due arrival date, 0% refund

  Cancellation 4 to 8 weeks before due arrival date, 25% refund

  Cancellation 8 to 10 weeks before due arrival date, 50% refund

  Cancellation more than 10 weeks before due arrival date, 100% refund

6.   Due to teacher cancellations or other situations beyond our control, CHYR reserves the right to change bookings and shall inform the customer as soon as possible. Alternative arrangements will be offered but we do not accept responsibility for any costs incurred, including airfare.

7.   CHYR is not held liable for flight costs.

8.   CHYR reserves the right to offer discretionary discounts for financial need and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.

9.   The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to CHYR and its guests, staff or owners.

10.  The customer shall keep all CHYR fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.

11.  CHYR reserves the right at its sole discretion to terminate use of the its retreat property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and CHYR shall not refund payment or accept any consequential liability damages or loss.

12.  CHYR retains all copyright licence rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any other way.

13.  Any user of the website (www.collettehillyoga.com)has to be 18 years of age or older and agrees to be entirely financially responsible for all charges and other fees arising from use of the website.

14.  CHYR accepts no responsibility for keeping the website up to date and will not be liable for any loss by its failure to do so. We are not responsible for the contents of any links displayed on our website.

15.  It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time.

16.  CHYR can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.

17.  CHYR reserves the right to alter any facility accommodation or yoga activity.

18.  In the event that the customer decides to change their accommodation after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade accommodations onsite, he/she is liable to orchestrate and pay any cost difference directly to purveyor.

19.  The customer must comply fully with all and any health and safety regulations introduced by CHYR. The customer must ensure that he/she is medically and physically fit and able to use our facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing yoga. CHYR is not liable for any injuries to the customer in his/her use of our facilities or participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform the teacher of any previous injuries.

20.  CHYR cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.

21.  In the event of a customer having any complaint then he/she will not discuss this with any third party and shall notify onsite CHYR manager or staff as soon as possible.

22.  CHYR shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.  

23.  CHYR accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling to and from CHYR.

24.  We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.

25.  These terms and conditions shall be governed by Texas State Law and the parties consent to the exclusive jurisdiction of the Texas State courts in all matters regarding them.

Update
These T&Cs were last updated on: December, 20th, 2018.

Should we update, amend, or make any changes to CHYR T&Cs, those changes will be posted here.